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International Conference on Omni-Channel Customer Experiences in Marketing

16–17 Oct 2026 Miami, USA Standard / Physical Participation
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$140
virtual · $200 in person
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Supporting global researchConnect with researchers across 30+ countries

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View full Refund, Cancellation & Terms policy
Conference Programme and Participation Policy

Depending on accepted submissions and scheduling needs, the Organiser may combine compatible research themes across disciplines within an interdisciplinary or multidisciplinary programme that supports knowledge sharing, networking, and professional cooperation.

Refund, Cancellation, Postponement, Travel and Transfer of Registration:
Refund Policy:

If the registrant is unable to attend and is not in a position to transfer his/her participation to another person or event, then the following refund arrangements apply: Keeping given advance payments towards Venue, Printing, Shipping, Hotels, and other overheads, we had to keep the Refund Policy as the following slabs:

1. Cancellations made before 60 days of the conference are eligible for a full refund, subject to a $100 cancellation charge.
2. Cancellations made within 60-30 days of the conference are eligible for a 50% payment refund.
3. Cancellations made within 30 days of the conference are not eligible for a refund.
4. Virtual Participation registrations are non-refundable.

(a) The above refund policies are applicable only if the registrant has not received the official invitation letter for participation in the event, If the client receives the conference invitation letter but cannot attend the conference, no refund will be provided.

(b) If the client cannot attend the conference for any personal reasons, the registration fee is not refundable. However, the fee will be considered as a credit to participate in any of our international conferences within one year from the date of registration.

(c) In the event of a visa denial, travel reasons, or natural calamities preventing attendance, the registration fee will not be refunded. However, the fee will be considered as a credit to participate in any of our international conferences within one year from the date of registration.

(d) Since this conference is hybrid, the organizer reserves the right to conduct it in any format, physical or virtual. Refunds will not be provided for format changes.

(e) For participants who register close to the conference date or after the standard registration deadline, The registration will be considered for virtual participation only, as the conference is in hybrid mode. However, you will be eligible to attend one more international conference based on your registration category.

Cancellation Policy:

If the organizer cancels this event for any reason, you will receive a credit for 100% of the registration fee paid. You may use this credit for another event which must occur within one year from the date of cancellation.

Postponement of Event:

If the organizer postpones an event for any reason and you are unable or unwilling to attend on rescheduled dates, you will receive a credit for 100% of the registration fee paid. You may use this credit for another event which must occur within one year from the date of postponement.

Travel and Accommodation Responsibilities:

a) The responsibility for making and managing travel arrangements, including flights, transportation, and accommodation, lies solely with the individual participant.

b) In the event of any changes to the conference format, cancellation, or venue adjustments, the organizers cannot assume responsibility for any costs incurred by participants for travel or accommodation.

Transfer of registration:

All fully paid registrations are transferable to other persons from the same organization if the registered person is unable to attend the event. Transfers must be made by the registered person in writing to [email protected]. Details must include the full name of the replacement person, their title, contact phone number, and email address. All other registration details will be assigned to the new person unless otherwise specified. Registration can be transferred from one conference to another conference of the same organizer if the registrant is unable to attend one of the conferences

However, Registration cannot be transferred if it is intimated within 14 days of the respective conference. The transferred registrations will not be eligible for Refund.

Visa Information:

The organizer will not directly contact embassies and consulates on behalf of visa applicants. All delegates or invitees should take responsibility for their visa and travel arrangements. Important note for failed visa applications: Visa issues cannot come under the consideration of the cancellation policy of the organizer, including the inability to obtain a visa.

N.B:

All cancellations or modifications of registration must be made in writing to [email protected]

Payments encrypted & processed securely. Refundable up to 14 days before the event.

What you'll hear about

Session tracks covered across the conference.

This track focuses on innovative e-commerce strategies that enhance omni-channel customer experiences. Participants will explore case studies and frameworks that integrate online and offline channels to drive customer engagement.
This session examines the role of personalization in enhancing customer experiences across various digital platforms. Discussions will include the latest technologies and methodologies for delivering tailored marketing messages.
This track delves into the evolving landscape of consumer engagement within omni-channel marketing. Researchers will present insights on how digital platforms can foster deeper connections between brands and consumers.
This session addresses the importance of operational efficiency in executing successful omni-channel marketing strategies. Participants will discuss best practices and tools that streamline processes and enhance performance.
This track explores the intersection of business intelligence and customer insights in shaping marketing strategies. Attendees will learn how data analytics can inform decision-making and improve customer experiences.
This session focuses on the application of predictive analytics in identifying and responding to market trends. Researchers will share methodologies for leveraging data to anticipate consumer behavior and preferences.
This track investigates the design and implementation of loyalty programs that thrive in an omni-channel context. Discussions will highlight strategies for enhancing customer retention and brand loyalty through integrated experiences.
This session examines the role of analytics platforms in facilitating data-driven decision-making in marketing. Participants will explore various tools and technologies that empower businesses to leverage data effectively.
This track focuses on process optimization techniques that enhance operational efficiency in e-commerce. Attendees will discuss methodologies for streamlining workflows and improving service delivery.
This session provides insights into current market trends and their impact on consumer behavior. Researchers will present findings that inform marketing strategies and enhance customer engagement.
This track explores the integration of various digital platforms to create seamless customer experiences. Participants will discuss challenges and solutions for achieving coherence across multiple channels in marketing.